Terms and Conditions of Use

These Terms and Conditions govern access to and use of the BroilyGrill website and services offered. Please read this document carefully before using the site.

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not accept all terms, please do not use the site.

We reserve the right to modify these terms at any time. Changes will become effective upon publication on the site. Continued use of the site after publication of changes constitutes acceptance of the modified terms.

2. Service Owner

The BroilyGrill website is operated by CASTA S.R.L., with the following information:

3. Service Description

BroilyGrill is a showcase website with a members' area for customers. The site is NOT an e-commerce platform and does NOT conduct online sales.

Public Area

Accessible to all visitors without registration, includes:

• BroilyGrill product catalog and technical specifications
• Company information and brand philosophy
• Downloadable documentation in PDF format (manuals, technical sheets)
• Contact form for information requests
• Authorized dealer locator

IMPORTANT: The site does not conduct direct sales. For purchases, please contact authorized dealers.

Members' Area

Accessible only to registered users with a valid serial number, includes:

• Professional video recipes streaming (non-downloadable)
• BroilyGrill product usage and maintenance tutorials
• Training courses and exclusive educational content
• Periodically updated content with new recipes and techniques
• Personal and non-transferable access to training content

4. Registration and User Account

Registration Requirements

To access the members' area, you must:

• Own an original BroilyGrill product with a valid serial number
• Provide truthful and complete information during registration
• Be at least 18 years old or of legal age according to your country's law
• Expressly accept these Terms and Conditions
• Provide a valid email address for communications

Serial Number Validation

Each BroilyGrill serial number can be used to create ONLY ONE user account. Registration is subject to verification and approval. We reserve the right to refuse or revoke registration in case of suspected forgery or improper use.

User Obligations

The registered user agrees to:

• Keep login credentials (username and password) confidential
• NOT share their account with third parties
• NOT assign, sell, or transfer the account to third parties
• Immediately report any unauthorized access
• Use the service in compliance with applicable laws and third-party rights
• NOT use the service for unauthorized commercial purposes

Account Suspension and Cancellation

We reserve the right to suspend or cancel the user account, without notice, in case of:

• Violation of these Terms and Conditions
• Credential sharing or account misuse
• Fraudulent activities or unauthorized access attempts
• Non-compliance with conduct rules
• Unauthorized commercial use of content
• Prolonged inactivity (over 24 consecutive months)

5. Members' Area Content

Content License

Members' area content (video recipes, tutorials, courses) is licensed for personal, non-exclusive, and non-transferable use. You may:

• View streaming videos for personal and non-commercial use
• Access content from your personal account
• Use recipes and techniques for domestic and personal use

Absolute Prohibitions

IT IS STRICTLY FORBIDDEN TO:

• Download, record, or screen capture streaming videos
• Reproduce, copy, or duplicate content in any form
• Distribute, share, or publish content on other platforms
• Use content for commercial purposes without written authorization
• Modify, alter, or create derivative works from original content
• Remove or obscure trademarks, logos, or copyright notices
• Use automated systems (bots, scrapers) to access content
• Circumvent or attempt to circumvent technological protection measures

Consequences of Violations

Violation of prohibitions will result in:

• Immediate suspension or permanent cancellation of the account
• Permanent revocation of access to the members' area
• Possible legal action for copyright infringement
• Claim for damages under applicable laws

6. Intellectual Property

All content on the BroilyGrill site, including text, images, videos, logos, graphics, software, and code, is protected by copyright and other intellectual property laws.

The following are the exclusive property of CASTA S.R.L. or respective licensors:

• The registered trademark BroilyGrill® and all related trademarks
• Video recipes, tutorials, and training content in the members' area
• Product images, photographs, and illustrations
• Website design, structure, and organization
• Manuals, technical sheets, and technical documentation
• Software, databases, and technologies used

7. Acceptable Use Policy

You agree NOT to:

• Use the site for illegal or unauthorized purposes
• Transmit viruses, malware, or harmful code
• Attempt to access unauthorized systems or data
• Interfere with the normal operation of the site
• Use the site to send spam or unsolicited communications
• Impersonate other persons or entities
• Collect data from other users without authorization
• Use the site in a manner that damages BroilyGrill's reputation

8. Contact Form and Communications

Use of the contact form is subject to the following conditions:

• Provide truthful and complete information
• Use respectful and professional language
• NOT send unsolicited commercial messages or spam
• NOT use the form for improper or harassing requests
• Respect response times (generally within 48-72 business hours)

9. Disclaimer of Warranties

The site and services are provided "as is" without warranties of any kind. In particular:

• We do NOT guarantee that the site will always be available or error-free
• We do NOT guarantee the accuracy, completeness, or timeliness of content
• We do NOT guarantee that the site is compatible with all devices
• We do NOT guarantee specific results from using recipes or tutorials
• Training content is for informational purposes and does not replace professional training

10. Limitation of Liability

To the extent permitted by applicable law, CASTA S.R.L. shall not be liable for:

• Direct, indirect, incidental, or consequential damages arising from site use
• Loss of data, profits, or business opportunities
• Service interruptions due to maintenance, technical failures, or force majeure
• Third-party content or behavior (external links, dealers)
• Improper use of BroilyGrill products or failure to follow instructions
• Decisions made based on information provided on the site

11. External Links

The site may contain links to third-party websites (dealers, partners, suppliers). We have no control over these sites and are not responsible for their content, privacy policies, or practices. Link inclusion does not imply endorsement or affiliation.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by Italian law.

• For disputes with consumers (under the Italian Consumer Code), the competent court is that of the consumer's place of residence or domicile.
• For disputes with professionals or businesses, the Court of Forlì-Cesena has exclusive jurisdiction.

13. Severability Clause

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified and interpreted to achieve the objectives to the maximum extent possible. The remaining provisions will remain fully valid and effective.

14. Contact

For questions, clarifications, or reports regarding these Terms and Conditions, please contact us:

Email: info@broilygrill.com
Tel: +39 0543 782920

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